Privacy Policy

1. Introduction

Shree Samagri is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our puja samagri products.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through payment gateway)
• Order history and preferences

Technical Information:

• IP address and browser type
• Device information and operating system
• Cookies and usage data
• Pages visited and time spent on site

3. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, invoices, and shipping updates
• Respond to customer service requests and support needs
• Improve our website and services
• Send promotional emails about new products and offers (with your consent)
• Prevent fraudulent transactions and ensure security
• Comply with legal obligations and regulations

4. Payment Information Security

We use secure payment gateways that comply with PCI-DSS standards. Your payment information is encrypted and transmitted securely. We do not store complete credit/debit card details on our servers. Payment processing is handled by certified third-party payment processors.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Shipping companies, payment processors, and email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order history is maintained for accounting and tax purposes as per Indian regulations.

7. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect website functionality.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with information, please contact us.

10. Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

12. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: